Support for customers

We’re here to help you! Contact us by web ticket, e-mail or phone. You’ll then soon receive feedback on the ticket status from us.

Online ticketing system
https://support.usu.de

Ticket by e-mail
supportcenter(at)usu.de

Ticket by phone
+49 7141 4867 99

You require personal access data to enter your tickets using the online ticket system and for the download section. You can obtain it from us at any time by requesting it from the USU Support Center.

We provide you with additional support information to download for free from our support website. Please register via the registration form to obtain your personal login data.

Your access will be provided at short notice enabling you to download the following information:

Updates and hotfixes
via FTP server

Online help, documentation and more
Support Center