Facility Service Management

USU’s solution for facility service management helps you organize all tasks in facility management. Predefined and freely modifiable processes ensure that all problem reports and service requests in facility management are dealt with reliably and in a constantly high level of quality. Technical interfaces to network-enabled devices and systems in the building, such as heating and air-conditioning systems, enable central remote monitoring and controlling in the Internet of Things (IoT).

Employees of your company can request facility services or report problems, view the status of their current requests or directly contact facility management using a self-service solution either at their workplace or while on the road.

By using USU’s solution for facility service management, you enhance the efficiency of your facility management and also present yourself as a professional, customer-centric service provider.

Certified Software for Facility Service Management

Valuemation has been certified by the independent management consulting firm SERVIEW GmbH. The seal of quality “SERVIEW CERTIFIEDTOOL” confirms that USU’s Valuemation suite ensures ITIL®-compliant implementation of all service processes in facility service management and consistent use of the main ITIL® terminology in this service area. 

SERVIEW Certified Tool Logo for Facility Service Management

You'll find further information on HR service management on the product-related page.

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