Facility Service Management
USU’s solution for facility service management helps you organize all tasks in facility management. Predefined and freely modifiable processes ensure that all problem reports and service requests in facility management are dealt with reliably and in a constantly high level of quality. Technical interfaces to network-enabled devices and systems in the building, such as heating and air-conditioning systems, enable central remote monitoring and controlling in the Internet of Things (IoT).
Employees of your company can request facility services or report problems, view the status of their current requests or directly contact facility management using a self-service solution either at their workplace or while on the road.
Certified Software for Facility Service Management
Valuemation has been certified by the independent management consulting firm SERVIEW GmbH. The seal of quality “SERVIEW CERTIFIEDTOOL” confirms that USU’s Valuemation suite ensures ITIL®-compliant implementation of all service processes in facility service management and consistent use of the main ITIL® terminology in this service area.