Simple Integration in the Existing IT Environment

Most companies already have various applications for IT support and IT self service. Regardless of whether you use an IT service management suite or a help desk/ticket system, a document repository, a knowledge base or notification systems (RSS feeds or the like), a service catalog application or a service request portal:

Smart Link is very easy to integrate in external systems thanks to its powerful programming interface (API) and standard connectors. The Service Connector decouples the self-service offering from the underlying IT infrastructure and groups this often heterogeneous solution for IT end users in a single interface.

Integration

Flexible Configuration of the User Interface

You yourself can decide which elements you wish to offer your end users on the user interface. You can customize Smart Link to match your corporate design and change icons, colors and fonts, for example.

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