Service Intelligence: New Version 4.0 speeds up IT service optimization
With the new version of the USU analytics software available from 1 February, new KPI systems can be rolled out much more quickly. Thanks to easier configuration via web frontend, customers can adapt their solution themselves. New specialist domains can also be implemented and configured in just three days and used productively straight away.
Successful project completion at new USU customer Swiss Post
Since September 2016, the IT unit of the Post has provided comprehensive support services for the more than 40,000 users and 10,000 organizational units throughout the Post on the basis of USU’s Valuemation solution. The major project that began in March 2015 with a Europe-wide invitation to tender has thus successfully started live operation.